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Appraisal/Due Diligence criterion for Potential Suppliers

HSBC Bangladesh: Request for enlistment 2026-30

Dear Concerned,

By way of a brief introduction, We, HSBC Bangladesh is requesting necessary documentation and information regarding the Product(s)/Service(s) mentioned in the categories set out in the table below:

Proposed Duration of Third-Party Enlistment: 5 Years (From 01JAN26 to 31DEC30)

Categories Considered for Third Party Enlistment:

Serial
Category Name
1

Insurance

2
Architecture & Design Support Services
3
Renovation & Civil works Firm
4
Audit and Tax Advisory Services
5
SMS Service
6
Credit Rating Agency
7
Customized Agent Remote Services
8
Day Care Management Support Services
9
Facilities Management Services at Residences or Offices
10
General Supplies – Office Stationary and Consumables
11
Hardware purchase and maintenance support service including accessories purchase
12
Head hunting and career coaching support services
13
Packaged software/licensed software, Customized Software Development & maintenance
14
Computer/laptop/printer/scanner (HP Panini Kodak) supply & maintenance support and IT accessories
15
IT Telecom service
16
Legal Support Services
17
Marketing Printing Production, Signage, Branding and Gift items
18
Media Monitoring Services
19
Outsourcing Services (Customized Contractual Support)
20
RJSC Document Validation Support Services
21
Coffee or Vending Machine Supply and Maintenance
22
CCTV, Access Control and Other Safety-Security Equipment Supply and Maintenance
23
Security Guard Services
24
Stamp Paper Supplies
25
Survey/valuation services
26
Transportation, Logistics & Rent a Car
27
Vehicle Fuel Support Services
28
Record Storage Services
29
Move Management Services
30
LAN Supply and maintenance support
31
Travel Support Services
32
Marketing Agency Services
33
Debt Collection Services
34
Courier Services
35
Vehicle Maintenance Support Services
36
Meet & Greet Services
37
Cheque Book Printing Support
38
Research and Market insight agency
39
Printing Support Services
40
Cash in Transit Support Services
41
Digital Marketing, Creative and Events
42
ATM Maintenance
43
Estate Management Services
44
Project Management
45
Payroll Processing Support Services
46
Consultancy Services
47
Payroll banking
48
Venue sourcing
49
Event management
50
Catering service
51
Meet & Greet and Pick & Drop services
52
Airport lounge service
53
Training service
54
Well-being support service
55
Staff on-boarding due diligence and other HR services
56
Workforce support service
57
Security advisory service
58
Office equipment and electronics item supply and maintenance service

Third party enlistment evaluation process

Interested parties eligible to make applications for enlistment will be evaluated based on the following steps:

  1. Eligibility criteria
  2. Preliminary examination
  3. Due diligence checking

Eligibility criteria

Initial basic document

Submit the updated documents along with a forwarding letter (Will be verified internally by HSBC Bangladesh)

  • Supplier forwarding letter containing name and address (Mentioning City, Country, Area Code, Phone and Fax Number, email address) & details of authorized person who will collect cheque and other information such as challan, payment details etc.) Authorized signatory name must be mentioned in the Supplier Forwarding Letter.
  • Tax Identification Number (eTIN) either of the individual owner or of the business
  • Business Identification Number (BIN)
  • Trade License/ Registration certificate of NGO Affairs Bureau (for NGOs)
  • Certificate of Incorporation
  • Letter of instruction for Mode of Payment (can be clubbed with serial 1)
  • Bank forwarding (containing Bank Name, Bank Branch Name, Bank A/C Name, Bank A/C Number, Bank Routing Number, Swift Code (If available), invoice Currency Code (BDT for Local Supplier)
  • Latest tax return submission acknowledgment copy
  • Copy of Certificate of Incorporation [RJSC registration] (Where Applicable)
  • Proof of submission of TAX return for latest financial year
  • Brief of Company Shareholders and associated business [form x and xii] (Where Applicable)
  • Copy of relevant regulatory permission / Professional Certificates (Where applicable)
  • Bank solvency certificate bank’s letter head
  • A copy of cheque leaf

Note that below information must be incorporated in the company profile to be shared as potential:

  • General Details – Registered address, contact details, email address, core business, type of company, year of establishment, D-U-N-S Number (if available).
  • Organization Structure & Staff – Team structure, local/multinational, number of permanent staff, skill sets/experience of the staff.
  • Client Relationship – Name of the clients with whom the third party have relationship.
  • Banking Relationship – Name of the Banks where third party maintain accounts.
  • Areas of Operations – Official presence in other Districts.
  • Work Areas – Tenure of service experience in the relevant category.
  • Brief of Company Shareholders and associated business (Where Applicable)
  • Copy of relevant regulatory permission / Professional Certificates (Where applicable)
  • Copy of Certificate of Incorporation (Where Applicable)
  • Copy of Memorandum and Articles of Association (Where Applicable)

Relevant work experience document for applied category

The potential third parties are required to provide relevant work references from their customers. (Copy of any documents related to similar work experience)

Establishment

The year of establishment/incorporation should be at least three years before 31DEC25.

Those who are primarily eligible and comply with the above criteria, may be considered for next evaluation step (Preliminary Examination).

Preliminary examination

The preliminary shortlisting of third parties will be technically evaluated as per the following criteria and mentioned weight, then will be shortlisted further for necessary due diligence.

Preliminary examination score will be based on below criteria & weight:

Particular
Weight (%)
Client List
10%
Organization Profile (No. of employee), Local/Multinational
10%
Customer Reference
10%
Year of establishment
10%
Banking Relationship
10%
Areas of Operations
10%
Work Areas
15%
Completeness of the Submission
10%
ESG
15%

Due diligence checking

Internal due diligence checks will be performed for the shortlisted third parties from previous step. If any third party fails internal due diligence check, it will no longer be eligible for enlistment. Third Party Enlistment process will be completed after above due diligence check. Finalized third parties upon completion of the above process will be contacted further to complete the enlistment process.

General terms and conditions

  • All potential suppliers must send the required documents to procurement generic email address (procurement.bd@hsbc.com.bd).
  • No application will be accepted without using above channel.
  • One third party may participate in multiple categories based on their capacity, authority, license, scope and nature of business.
  • Bank can change terms and conditions at any point of time. Bank can refuse any company or ask for explanation/further details.
  • No alternation/amendment is accepted after submission of the profile documents. In case of multiple submission only first one will be considered further.
  • HSBC Bangladesh reserves the right to accept or reject part/whole of any or all the application without assigning any reason whatsoever;
  • Enlistment of a party will not obligate HSBC to engage or contract with the said entity. Any engagement is subject to HSBC’s discretion, requirement and subject to signing of definitive supply/service agreements.

Requirements

Application information
Requirement
Enlistment Registration Period
01JAN26 – 31DEC30
Last date and time from submission
31DEC30, BDT Time (05:00 PM)
Email Subject & Body (Must Follow)
“Application for THIRD PARTY ENLISTMENT, CATEGORY NAME”

HSBC procurement bangladesh

RFI list

Request for information list

SL
RFIs Name
Deadline
23
9th July 2024
22
30th June 2024
21
5th March 2024
20
10th December 2023
19
29th November 2023
18
12th September 2023
17
12th September 2023
16
9th July 2023
15
23rd May 2023
14
20th April 2023
13
23rd January 2023
12
1st November 2022
11
1st November 2022
10
10th October 2022
9
8th September 2022
8
4th September 2022
7
9th April 2022
6
10th March 2022
5
7th February 2022
4
31st January 2022
3
16th August 2021
2
22nd July 2021
1
15th June 2021