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Appraisal/Due Diligence criterion for Potential Suppliers

HSBC Bangladesh: Request for enlistment 2026-30

Dear Concerned,

By way of a brief introduction, We, HSBC Bangladesh is requesting necessary documentation and information regarding the Product(s)/Service(s) mentioned in the categories set out in the table below:

Proposed Duration of Third-Party Enlistment: 5 Years (From 01JAN26 to 31DEC30)

Categories Considered for Third Party Enlistment:

Serial
Category Name
1
Architecture & Design Support Services
2
Renovation & Civil works Firm
3
Audit and Tax Advisory Services
4
SMS Service
5
Credit Rating Agency
6
Customized Agent Remote Services
7
Day Care Management Support Services
8
Facilities Management Services at Residences or Offices
9
General Supplies – Office Stationary and Consumables
10
Hardware purchase and maintenance support service including accessories purchase
11
Head hunting and career coaching support services
12
Packaged software/licensed software, Customized Software Development & maintenance
13
Computer/laptop/printer/scanner (HP Panini Kodak) supply & maintenance support and IT accessories
14
IT Telecom service
15
Legal Support Services
16
Marketing Printing Production, Signage, Branding and Gift items
17
Media Monitoring Services
18
Outsourcing Services (Customized Contractual Support)
19
RJSC Document Validation Support Services
20
Coffee or Vending Machine Supply and Maintenance
21
CCTV, Access Control and Other Safety-Security Equipment Supply and Maintenance
22
Security Guard Services
23
Stamp Paper Supplies
24
Survey/valuation services
25
Transportation, Logistics & Rent a Car
26
Vehicle Fuel Support Services
27
Record Storage Services
28
Move Management Services
29
LAN Supply and maintenance support
30
Travel Support Services
31
Marketing Agency Services
32
Debt Collection Services
33
Courier Services
34
Vehicle Maintenance Support Services
35
Meet & Greet Services
36
Cheque Book Printing Support
37
Research and Market insight agency
38
Printing Support Services
39
Cash in Transit Support Services
40
Digital Marketing, Creative and Events
41
ATM Maintenance
42
Estate Management Services
43
Project Management
44
Payroll Processing Support Services
45
Consultancy Services
45
Payroll banking
47
Venue sourcing
48
Event management
49
Catering service
50
Meet & Greet and Pick & Drop services
51
Airport lounge service
52
Training service
53
Well-being support service
54
Staff on-boarding due diligence and other HR services
55
Workforce support service
56
Security advisory service
57
Office equipment and electronics item supply and maintenance service

Third party enlistment evaluation process

Interested parties eligible to make applications for enlistment will be evaluated based on the following steps:

  1. Eligibility criteria
  2. Preliminary examination
  3. Due diligence checking

Eligibility criteria

Initial basic document

Submit the updated documents along with a forwarding letter (Will be verified internally by HSBC Bangladesh)

  • Supplier forwarding letter containing name and address (Mentioning City, Country, Area Code, Phone and Fax Number, email address) & details of authorized person who will collect cheque and other information such as challan, payment details etc.) Authorized signatory name must be mentioned in the Supplier Forwarding Letter.
  • Tax Identification Number (eTIN) either of the individual owner or of the business
  • Business Identification Number (BIN)
  • Trade License/ Registration certificate of NGO Affairs Bureau (for NGOs)
  • Certificate of Incorporation
  • Letter of instruction for Mode of Payment (can be clubbed with serial 1)
  • Bank forwarding (containing Bank Name, Bank Branch Name, Bank A/C Name, Bank A/C Number, Bank Routing Number, Swift Code (If available), invoice Currency Code (BDT for Local Supplier)
  • Latest tax return submission acknowledgment copy
  • Copy of Certificate of Incorporation [RJSC registration] (Where Applicable)
  • Proof of submission of TAX return for latest financial year
  • Brief of Company Shareholders and associated business [form x and xii] (Where Applicable)
  • Copy of relevant regulatory permission / Professional Certificates (Where applicable)
  • Bank solvency certificate bank’s letter head
  • A copy of cheque leaf

Note that below information must be incorporated in the company profile to be shared as potential:

  • General Details – Registered address, contact details, email address, core business, type of company, year of establishment, D-U-N-S Number (if available).
  • Organization Structure & Staff – Team structure, local/multinational, number of permanent staff, skill sets/experience of the staff.
  • Client Relationship – Name of the clients with whom the third party have relationship.
  • Banking Relationship – Name of the Banks where third party maintain accounts.
  • Areas of Operations – Official presence in other Districts.
  • Work Areas – Tenure of service experience in the relevant category.
  • Brief of Company Shareholders and associated business (Where Applicable)
  • Copy of relevant regulatory permission / Professional Certificates (Where applicable)
  • Copy of Certificate of Incorporation (Where Applicable)
  • Copy of Memorandum and Articles of Association (Where Applicable)

Relevant work experience document for applied category

The potential third parties are required to provide relevant work references from their customers. (Copy of any documents related to similar work experience)

Establishment

The year of establishment/incorporation should be at least three years before 31DEC25.

Those who are primarily eligible and comply with the above criteria, may be considered for next evaluation step (Preliminary Examination).

Preliminary examination

The preliminary shortlisting of third parties will be technically evaluated as per the following criteria and mentioned weight, then will be shortlisted further for necessary due diligence.

Preliminary examination score will be based on below criteria & weight:

Particular
Weight (%)
Client List
10%
Organization Profile (No. of employee), Local/Multinational
10%
Customer Reference
10%
Year of establishment
10%
Banking Relationship
10%
Areas of Operations
10%
Work Areas
15%
Completeness of the Submission
10%
ESG
15%

Due diligence checking

Internal due diligence checks will be performed for the shortlisted third parties from previous step. If any third party fails internal due diligence check, it will no longer be eligible for enlistment. Third Party Enlistment process will be completed after above due diligence check. Finalized third parties upon completion of the above process will be contacted further to complete the enlistment process.

General terms and conditions

  • All potential suppliers must send the required documents to procurement generic email address (procurement.bd@hsbc.com.bd).
  • No application will be accepted without using above channel.
  • One third party may participate in multiple categories based on their capacity, authority, license, scope and nature of business.
  • Bank can change terms and conditions at any point of time. Bank can refuse any company or ask for explanation/further details.
  • No alternation/amendment is accepted after submission of the profile documents. In case of multiple submission only first one will be considered further.
  • HSBC Bangladesh reserves the right to accept or reject part/whole of any or all the application without assigning any reason whatsoever;
  • Enlistment of a party will not obligate HSBC to engage or contract with the said entity. Any engagement is subject to HSBC’s discretion, requirement and subject to signing of definitive supply/service agreements.

Requirements

Application information
Requirement
Enlistment Registration Period
01JAN26 – 31DEC30
Last date and time from submission
31DEC30, BDT Time (05:00 PM)
Email Subject & Body (Must Follow)
“Application for THIRD PARTY ENLISTMENT, CATEGORY NAME”

HSBC procurement bangladesh

RFI list

Request for information list

SL
RFIs Name
Deadline
23
9th July 2024
22
30th June 2024
21
5th March 2024
20
10th December 2023
19
29th November 2023
18
12th September 2023
17
12th September 2023
16
9th July 2023
15
23rd May 2023
14
20th April 2023
13
23rd January 2023
12
1st November 2022
11
1st November 2022
10
10th October 2022
9
8th September 2022
8
4th September 2022
7
9th April 2022
6
10th March 2022
5
7th February 2022
4
31st January 2022
3
16th August 2021
2
22nd July 2021
1
15th June 2021