COVID-19: Customer support measures

COVID-19: Customer support measures

In these uncertain times with COVID-19, we recognise that businesses are going through a challenging time. At HSBC Bangladesh, we are taking measures to help you and make your everyday banking as straightforward as possible. To this end, we have recently introduced a package for supporting businesses that may be impacted by COVID-19.

Special relief measures

For Textile and Garment customers, we are providing:

  • up to 90 day extension of import liability maturing from 1 April 2020 to 30 June 2020 where export shipments are delayed.
  • special short term loans up to one year with principal moratorium for four months which can be used for the purpose of supporting workforce costs - including wages, bonus, utility – and, or other overhead payments.
  • three months moratorium against existing Term Loans.

Trade relief measures

We know that businesses are facing supply chain disruption, with delays in receiving both goods and payments, leaving many with a gap in their working capital cycle.

To cover this short-term gap, we are offering:

  • trade relief in the form of waiver of Letter-of-Credit (LC) commission and margin requirements for the import of medicine, medical equipment and accessories used to treat COVID-19.
  • waiver of amendment fees on LCs for customers facing delivery disruptions owing to late shipment and late presentation of documents.

We are here to support you. There are a number of ways you can manage your business account as well as trade finance digitally and your Relationship Manager is here to help as well. Find out more

Note: The above offers are subject to terms and conditions and credit approval.

Need help?

Get in touch to learn more about our banking solutions and how we can help you drive your business forward.